The present privacy policy (the “Policy”) is authored and published by Le Petit-Fils de L.-U. Chopard & Cie S.A., Meyrin, a company incorporated in Switzerland, which includes Chopard’s affiliated companies (“Chopard” and/or “We”). Its purpose is to inform users (the “User” and/or “You”) of the www.chopard.com website (the “Website”) about how and why Chopard obtains, stores and processes data and information, such as name, address, e-mail address, telephone/fax numbers, credit card information, etc. (the “Data”) which can identify the Users and that the User may send Us while accessing the Website.
By accessing the Website, the User unequivocally consents to the Data collection and practices described in this Policy. Any amendment to this Policy (each new version will be numbered accordingly) shall be immediately effective and applicable to the User as of the User’s next visit to the Website. The terms of this Policy are without prejudice to any contractual terms the User may enter into with Us, which shall prevail over the terms of the Policy.
Chopard may update this Policy from time to time and shall indicate on the Website when changes have been made.
1. DATA COLLECTION
Data are collected from Users upon registration on the site, or when the User contributes to or uses some of the advanced features on the Website. We only collect and process Data that are submitted voluntarily while browsing Our Website and Data that are clearly set out on the webpage on which We collect it. In addition, We may collect IP addresses and use cookies unless web browsers are configured not to accept them.
2. Use of Data
Most of Our services do not require any form of registration allowing You to visit Our Website without telling who You are. However, some services may require registration. When You register with Us, You may need to complete certain fields as well as chose a user name and password. In these situations if You chose to withhold any Data requested by Us, it may not be possible for You to gain access to certain parts of Our Website and for Us to respond to Your queries. We collect Data about Users so that Chopard can personalize the use of the Website, assist the use of the Website and improve the Website generally. We may collect and use Data to invoice Our products or services, to inform Users about events, announcements, products or services, or to communicate with Users for other purposes, such as compliant processing, after sale repair tracking, etc. In particular, depending on User selections for Data protection questions We may arrange for Users to be sent information about related products and services from Chopard and carefully chosen third parties (see section 3). You may update answers to Your questions at any time.In addition, We may use User data to improve Our services for Our own internal statistics and operational purposes, to evaluate customer interests, as well as purchasing and other trends among customer and to better determine product development, marketing strategies and customer services. Please note that we expressly reserve the right to verify the accuracy of User data, in particular with regard to contact details (postal address, email, phone, etc.), financial information and the purchase of Our products or use of Our services. By submitting personal information, the Users expressly consent to such use and verification.
Please note, however, that most of the information collected from Our website is anonymous (such as browser type, operating systems and the date and time of access), which We may process without User knowledge or consent to help improve the content of Our Website and to learn more about Our visitors’ behaviour. In doing so, We may use tracking technology (such as cookies, i.e. small pieces of information sent to Your browser and stored on Your computer hard drive which, individually cannot be used to discover Your identity).
3. NON-DISCLOSURE OF INFORMATION / NO SPAMMING
3.1 Chopard shall not sell, rent, share or otherwise distribute or make available User data to third parties outside of Chopard, except when (i) You give prior consent (see section 3.2.); (ii) You breach this Policy or the Terms of Use ; (iii) required to do so by law or by any Governmental body; (iv) it is necessary to enable Chopard to perform services requested by You (see section 3.3.).3.2 If You give Your consent, Chopard will transfer Your contact details to third parties who may then occasionally send communications to You to provide information, offers and services that may be of interest to You.
3.3 Data may occasionally be transferred to third parties (such as repair/service centres) who act for or on behalf of Chopard, for further processing in accordance with the purposes for which Your Data were originally collected. When disclosure of Data to such third parties is likely or necessary for whatever reason, We endeavour to ensure that such third parties provide an equivalent level of protection as Chopard regarding the Data, and, where appropriate, We will contractually require them to process Data transferred only for the purposes authorized by You and on a confidential and secure basis.
3.4 Chopard does not conduct “spamming”. Spamming is defined as sending unsolicited e-mails, usually of commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have not given his consent to receive such communications.
4. SECURITY / CONFIDENTIALITY
4.1 Keeping Your information secure is very important to Us and certain sections of the Website may encrypt Data using SSL or a comparable standard. To enhance the security and confidentiality of Data that We collect online, We use data networks protected, inter alia, by industry standard firewalls and password protection. We undertake to take all reasonable steps in order not to allow Your Data to be accessed by third parties other than those authorized under this Policy (see section 3).4.2 However, please be aware that the Internet is generally not a secure environment and no data transmission over the Internet can be guaranteed totally secure.
4.3 Although we strive to protect Your personal information, We cannot guarantee the confidentiality of the Data provided by You or material transmitted via Our Website or by e-mail. Thus, We cannot be responsible or liable for the security of Your Data whilst in transit via the Internet.
5. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
You have the right to access and update Your Data or to require their deletion at any time, by sending an email to newsletter@chopard.ch.6. DATA TRANSFER ABROAD
We maintain databases in different jurisdictions. We may transfer Your Data to one of Our databases located outside of Switzerland. If the level of privacy protection in such a country is not equivalent to the protection granted under Swiss law, We will ensure that Data transfers to Our databases in that country are nevertheless adequately protected. By submitting Your Data to Our Website, You expressly agree to its possible transfer to, and storage in, such databases.7. LINKS TO OTHER WEBSITES
As a service to Our visitors, Our Website may provide hyperlinks to other websites that are not operated or controlled by Chopard. Therefore, Chopard cannot be responsible or liable for the content of such websites or the privacy practices of such other parties. We encourage You to review and understand the privacy policies applied by such third parties before providing them with personal information.8. DATA AND CHILDREN
Our Website is a general audience site that are not designed nor intended to collect Data from persons under the age of 18 (“Children”). To respect the privacy of Children and to comply with the laws designed to protect them, Children should not provide any Data to this Website. We ask the parents to supervise their Children while online. Chopard will not knowingly collect, use or disclose Data from a Child, without obtaining prior consent from a person with parental responsibility (parent, guardian).9. APPLICABLE LAW AND JURISDICTION
This Policy as well as Your access to Our website is subject to and governed by Swiss law without giving effect to conflicts of law principles thereof. Any dispute regarding this policy or Our handling of Your Data is subject to the exclusive jurisdiction of the ordinary courts of the Canton of Geneva, Switzerland, with the exception of an appeal to the Swiss federal Court.10. CONTACT US
Should You have any queries or complaints about Our compliance with this Policy, or if You wish to make any recommendations or comments to improve the quality of Our Policy, please contact Chopard at the following address: [click here]. We will endeavour to respond to You promptly.11. Chopard.com created & designed by procab studio*
procab studio*
5, Rue du Clos,CH-1207 GENEVE
Telephone: +41 22 737 09 37
eMail: info@procab.ch
[Last Date modified 23 November 2010]