Select your region
Other regions
International · CHF
Asia
中国 · ¥
日本 · ¥
한국
Europe
Deutschland · € ·
España · €
France · € ·
Italia · €
Россия
United Kingdom · £ ·
America
United States · $ ·
Chopard
Store Locator
Contact Us

  • Watches
    • Gents
      • ALPINE EAGLE
      • L.U.C
      • CLASSIC RACING
      • VIEW ALL PRODUCTS
    • Ladies
      • HAPPY SPORT
      • HAPPY DIAMONDS
      • ALPINE EAGLE
      • L'HEURE DU DIAMANT
      • IMPERIALE
      • L.U.C
      • ICE CUBE
      • CLASSIC RACING
      • VIEW ALL PRODUCTS
    • Exceptional Watches
      • GRAND COMPLICATIONS
      • MÉTIERS D'ART
      • POINÇON DE GENÈVE
      • FLEURIER QUALITY FOUNDATION
      • L.U.C FULL STRIKE
      • LOTUS BLANC
  • Jewellery
    • Collections
      • HAPPY HEARTS
      • HAPPY DIAMONDS
      • ICE CUBE
      • IMPERIALE
      • L'HEURE DU DIAMANT
      • CHOPARDISSIMO
    • Categories
      • RINGS
      • BRACELETS
      • NECKLACES & PENDANTS
      • EARRINGS
    • High Jewellery
      • PRECIOUS LACE
      • RED CARPET
      • ANIMAL WORLD
      • THE QUEEN OF KALAHARI
      • MAGICAL SETTING
      • GREEN CARPET
      • FOR YOU
    • Engagement
      • ENGAGEMENT RINGS
      • WEDDING RINGS
      • BRIDAL JEWELLERY
  • Accessories
    • LEATHER GOODS
      • LADIES' BAGS
      • LADIES' SMALL LEATHER GOODS
      • GENTS' BAGS
      • GENTS' SMALL LEATHER GOODS
    • Accessories
      • WRITING INSTRUMENTS
      • CLOCKS
      • CUFFLINKS
      • BRACELETS
      • SCARVES & SHAWLS
      • KEYHOLDERS
      • BABY GIFTS
    • Fragrances
      • HAUTE PARFUMERIE
      • LADIES' FRAGRANCES
      • GENTS' FRAGRANCES
    • Sunglasses
      • LADIES' COLLECTION
      • GENTS' COLLECTION
      • SUNGLASSES STORE LOCATOR
  • Sustainability
    • Sustainability
      • RESPONSIBLE BUSINESS
      • RESPONSIBLE SOURCING
      • ENVIRONMENTAL MANAGEMENT
      • INVESTMENT IN OUR PEOPLE
      • AWARENESS RAISING & ENGAGEMENT
      • MILESTONES
  • La Maison
    • Meet our Artisans
      • FROM EXPERTISE TO EMOTIONS
      • JEWELLERY MODEL-MAKING ARTISAN
      • GRAND COMPLICATION WATCHMAKER
      • DESIGN DRAFTING ARTISAN
      • GOLD FOUNDRY ARTISAN
      • WATCH-POLISHING ARTISAN
      • JEWELLERY-SCULPTING ARTISAN
    • La Maison Chopard
      • HISTORY
      • TIMELINE
      • OUR EVENTS
      • OUR IDENTITY
    • Cannes Film Festival
      • CANNES FILM FESTIVAL
      • PALME D'OR
    • News
      • BLOG
      • SOCIAL WALL
  • Contact us
  • Store Locator
  • Be the first to know
  • Country: International (CHF)
    • International (CHF)
    • United States (E-Shop) (USD)
    • France (E-Shop) (EUR)
    • Deutschland (E-Shop) (EUR)
    • 中国
    • 日本 (JPY)
    • Italia (EUR)
    • España (EUR)
    • Россия
    • 한국
    • United Kingdom (E-Shop) (GBP)
 
Back

Are you looking for a new challenge?

An acknowledged expert in Fine Watchmaking and High Jewellery, Chopard stands for Contemporary and Ethical creations.
Proud of its values and traditions, our Maison is renowned for providing a Family Spirit Experience.

Training Manager

Full-time

Your role

Main Responsibilities

  • Formulate training plans for retail team in China and identify training needs to align with corporate objectives
  • Work closely with Wholesale Team to provide different types of training support for retailers and franchised boutiques
  • Develop and deliver training modules including company and brand history, products, sales ritual and technical trainings for frontline staff
  • Organize the Mystery Shopper Program to uplift the service standard and drive retail excellence
  • Conduct regular store visits and field coaching to monitor the effectiveness of the training programs and ensure the execution of frontline talent development
  • Liaise with Department Heads to conduct cooperate trainings such as RJC, Anti-Money Laundering, Anti-Bribery, etc.
  • Work closely with Headquarter for the roll-out of new training initiatives / modules, customizing the training plans and translating them into local culture
  • Coordinate with external consultancy on management, soft-skill trainings and training events
  • Liaise with Headquarter, Retail and Wholesale Teams to provide pre-event Training support and co-ordination
  • Co-ordinate the roll-out and training schedule of e-learning curriculum
  • Build and maintain a network of "Best-in-class" practices taking place in the industry and share them within the region
  • Control and monitor the training budget and ensure cost effectiveness
  • Reporting including monthly training summary, training needs analysis etc. for management review
  • Handle training administrative work incl. keeping training records and logistics
  • Perform on ad-hoc project as assigned

Your profile:

  • Bachelor degree holder with minimum 8 years' relevant experience, of which at least 4 years in sales coaching and facilitation of retail training programs
  • Preferably in luxury / retail industry
  • Experience in watch / jewellery product is a must
  • In-depth understanding in luxury W&J industry with specific watch knowledge
  • Ability to plan, prioritize and deliver
  • Ability to develop interactive, creative and comprehensive training programs in a variety of areas
  • Ability to interact and build relationships with all-level of staff
  • Excellent communication and presentation skills
  • Proactive, self-starter and able to work independently
  • Structured and well-organized
  • Language: Good in written and spoken English and Mandarin
  • Frequent travel is required

We offer a dynamic workplace in a fast forward moving company.
Please send your resume to :

Chopard Trading (Shanghai) Co., Ltd.

Human Resources Department
Room 5706-5712, 57/F, Plaza 66 Office Tower 1,1266 Nanjing Road West, Shanghai, 200040
e-mail : hr@chopard.cn

(Please quote reference no.:CW-TM on your application)
Only applications that satisfy all the conditions spelled out in the competition notice will be taken into consideration

Customers

  • CONTACT US
  • FAQ
  • CUSTOMER SERVICE
  • COUNTERFEITS

Information

  • OFFICES AROUND THE WORLD
  • CORPORATE INFORMATION
  • PRIVACY POLICY
  • LEGAL
  • SITEMAP
  • STORE LOCATOR

News

  • NEWSLETTER
  • BLOG
  • PRESS
  • CAREERS
  • CATALOGS

La Maison Chopard

  • CHOPARD'S HISTORY
  • TIMELINE
  • OUR IDENTITY
  • SUSTAINABILITY
  • EVENTS
  • Instagram
  • Facebook
  • Youtube
  • linkedin
to top