This website is operated on behalf of Chopard USA Ltd., a New York corporation and subsidiary of Le Petit Fils de L.U. Chopard & Cie SA, a [Swiss] corporation, with executive offices at 21 East 63rd Street, New York, NY  10065. Telephone number: +1 (212) 821 0300, fax number: +1 (212) 821 0325. Whenever we refer to "Chopard" or “we” in this Website, we are referring to Chopard USA Ltd. These Terms of Use constitute the agreement (the "Agreement") that will govern your use of this Chopard Website (this “Website”). This Website is available for your use only on the condition that you agree to these Terms of Use, all with the intention of making them legally binding upon you. YOU SHOULD CAREFULLY READ THIS AGREEMENT BEFORE USING THIS WEBSITE. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, YOU SHOULD IMMEDIATELY EXIT THIS WEBSITE.

By using this Website, you agree to comply with and to be bound by the Agreement, which, together with our Privacy Policy, governs Chopard’s relationship to you in relation to this Website.  Chopard reserves the right to change these Terms of Use from time to time at its sole discretion. By using this Website after any such change, you agree to comply with, and be bound by, the Terms of Use as changed.
Chopard grants to you a limited personal, nontransferable, non-sublicensable, revocable, worldwide license to access and make personal, non-commercial use of this Website. You may view, copy, print, and distribute limited quantities of material from this Website, as long as the material is used by you for information only and the material is used only for non-commercial purposes. Chopard reserves any rights not expressly granted by this Agreement.

Sales

- No Resale:

Only those purchasing items for personal use by themselves or as gifts, and not for resale, may order items from this Website. Chopard reserves the right not to sell to any party purchasing items through this Website for the purpose of resale.

- Accuracy:

Chopard strives to ensure that the colors, design, and style of the products that appear on this site reflect those of the actual product. However, variations caused by technical, typographical, digital, or photographic reasons may occur. Chopard will bear no responsibility for errors of any kind. Errors and the consequences of those errors may include, without limitation, any of the following: product and service descriptions on this Website may vary from time to time, and typographical errors may occur, with the result that product and service descriptions may not be complete, current, or accurate. Any such typographical errors resulting in incorrect product or service information, including incorrect pricing information, may result in the failure to honor an order or request placed by you based on such incorrect information. Because actual colors and the representation you see on this Website will depend on your computer monitor and on other technical factors, Chopard will not guarantee that the display of any products will be accurate at any time.

- Pricing Policy and Online Payment Methods:

Chopard reserves the right to change the prices of products and services featured on this Website at any time, without notice. If you place an order online, you will be charged the price indicated on the Online Store of this Website at the time of your online order. All prices shown on the Online Store are in U.S. Dollars.  Payment for online orders is processed at the time of ordering. Chopard accepts VISA, MASTERCARD and AMERICAN EXPRESS cards.  No checks, cash or money-order payments will be accepted for online purchases. An order placed will only be processed and shipped after all the information supplied is deemed verified and approval from the credit-card company has been received.
Existing merchandise credits or gift certificates from Chopard or any of its affiliated entities may not be used for online purchases.

- Availability:

Products and services described on this Website are available while supplies last. The product images on this Website are representative and are not necessarily photographs of the actual product you will receive. Chopard reserves the right to discontinue the production of any product, and to discontinue the offering or sale of any product or service at any time, without notice. Chopard will not guarantee that any particular product or service displayed on this Website will be available at any particular location, even if that location has been indicated as a source for that product or service. In the rare case in which an item may become unavailable after you have received confirmation of an order for it, Chopard will contact you, offering you the opportunity to order another item or to cancel your existing order.

Intellectual Property Rights

All materials on this Website, and the Website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Le Petit Fils de L.U. Chopard & Cie SA or its subsidiaries or affiliates, or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, trade dress and other materials contained in this Website, as well as the software used in the design and development of the Website. All rights are reserved, worldwide. The name and mark Chopard, the Chopard logos and all other Chopard-related marks depicted in this Website, whether registered or unregistered, are trademarks or service marks of Le Petit Fils de L.U. Chopard & Cie SA and Chopard in the United States and other countries.  Nothing contained herein or on this Website shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark or other intellectual property of Chopard, Le Petit Fils de L.U. Chopard & Cie SA, or any of their subsidiaries or affiliates.

Miscellaneous

- Restrictions on Use:

This Website is protected by United States and international law, including copyright and trademark laws. This Agreement does not grant any license to modify, alter, or frame the materials on this Website that are viewed, downloaded, or otherwise accessed by you. Your license does not include: any right of resale or of commercial use of this Website or its contents; any derivative use of this Website or its contents; or any use of data mining, robots, or similar data-gathering and extraction tools in connection with this Website. You may not remove or alter any proprietary notices, including copyright notices, contained on any downloadable materials, and you must comply with any applicable end-user license agreements. You may not input or upload onto this Website any information or computer code that is intended to, or is likely to, damage, interfere with, alter, intercept, or expropriate any system, this Website or its contents, or that infringes upon any intellectual-property rights of Chopard or any third party. Inappropriate and unauthorized inputs and uploads include Trojan horses, worms, time bombs, cancelbots and other unauthorized computer programming routines. You are also prohibited from posting or transmitting any unlawful, threatening, obscene, libelous, or otherwise offensive material, or engaging in any kind of harassment activity via this Website or any Website linked to it.

- No representations or Warranties:

THIS WEBSITE AND THE CONTENTS OF THIS WEBSITE, AS WELL AS THE PRODUCTS MADE AVAILABLE THROUGH THIS WEBSITE,  ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CHOPARD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR FREEDOM FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, WORMS, OR TROJAN HORSES) OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS WEBSITE OR ITS CONTENTS OR SUCH PRODUCTS, AND EXPRESSLY DISCLAIMS ANY REPRESENTATIONS AND WARRANTIES. Chopard does not represent or warrant that the information contained in this Website is accurate, complete or up-to-date, that this Website is free of defects or that any defects will be remedied. You agree, by using this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this Website, and that Chopard shall not be responsible or liable for any damages of any kind whatsoever arising out of, caused by or related to your use of this Website. Where applicable law does not allow the exclusion of implied warranties, some or all of the foregoing disclaimers of warranty may not apply to you.

- Limitation of Liability:

IN NO EVENT SHALL CHOPARD, ANY DIRECT OR INDIRECT SHAREHOLDER, AFFILIATE, OTHER RELATED ENTITY, SUBSIDIARY, JOINT VENTURE, PARTNER, ENTITY IN SUBSTANTIAL COMMON CONTROL OR THEIR RESPECTIVE SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, FROM ACCESS TO THIS WEBSITE, FROM THE USE OF IT, FROM THE INABILITY TO USE IT, THROUGH THE DOWNLOADING OF ANY CONTENT (INCLUDING, WITHOUT LIMITATION, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM THIS WEBSITE) OR IN CONNECTION WITH ANY VIRUSES, BUGS, ACTION, OR INACTION OF ANY COMPUTER SYSTEM, TELEPHONE LINE, HARDWARE, SOFTWARE OR PROGRAM MALFUNCTION, OR ANY OTHER ERROR, FAILURE, OR DELAY IN DATA TRANSMISSION OR NETWORK CONNECTION, EVEN IF ADVISED OF THE POSSIBILITY OF THAT DAMAGE. Chopard shall have no liability for the deletion of any communications or information collected, maintained, or transmitted by this Website or the failure to store any information, including personalized settings. Chopard shall have no liability with respect to any information posted by users on chat rooms, bulletin boards, or other user forums.

- Submissions:

Any comments, suggestions, testimonials, endorsements, ideas, or similar material disclosed, submitted or posted by you on this Website or in connection with it will be considered non-confidential, non-proprietary and not personal either to you or to anyone else. By disclosing, posting, or submitting any such material, you grant to Chopard and its affiliates a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, edit, publish, translate, rework, distribute, and display that material without compensation or acknowledgment of source.

- Modifications:

At any time, and without notice, Chopard may modify, update, or otherwise change any term of this Agreement or this Website. You agree that you are deemed to be apprised of, and that you are bound by, any such changes immediately upon its posting. We encourage you to visit this Website from time to time to review the current version of the Agreement.

- Termination:

Chopard may, through its sole discretion, terminate or cancel your use of this Website or terminate or cancel this Agreement for any reason, without prior notice. Upon termination or cancellation of this Agreement, you will immediately discontinue use of this Website. Through its sole discretion, and at any time, Chopard may also discontinue providing this Website or any part of it, with or without notice. Chopard shall not be liable to you or any third party for any of the foregoing. Parts or all of this Agreement shall survive termination or cancellation of this Agreement and the termination or cancellation of your use of this Website.

- Links to Other Websites:

Although this Website may contain links to other Websites, Chopard has no control over those linked Websites. You acknowledge and agree that Chopard is not responsible for the availability of those linked Websites or their content. Chopard provides links as a convenience and does not endorse the proprietors or content of any linked Websites, including any linked Website of any company related to Chopard, in control of it, or under common control with it. CHOPARD DOES NOT PROVIDE ANY WARRANTIES OF ANY KIND REGARDING ANY LINKED SITE OR ANY PRODUCT OR SERVICE PROVIDED VIA ANY LINKED WEBSITE.

- Caching, Linking, and Framing by You:

Chopard prohibits caching of any portion of this Website and any unauthorized links to this Website and unauthorized framing of it. Chopard reserves the right to disable any unauthorized links or frames.

- Jurisdiction, Choice of Law, and Arbitration:

All claims regarding this Website shall be governed according to the laws of the State of Florida, United States of America, without regard to its conflicts of law principles. Chopard makes no representations or warranties that materials on this Website are appropriate or available for use in other locations, and accessing them from territories where their content is illegal is prohibited. Any controversy or claim arising out of or relating to this Agreement, the Terms of Use or the Website shall be settled by arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and judgment upon all awards rendered by the arbitrators may be entered in any court having jurisdiction thereof. The arbitration shall be held in Miami, Florida, or another location mutually acceptable to the parties, in the English language, and shall be conducted before three arbitrators selected in accordance with such rules. The arbitrators are empowered to award reimbursement of attorney fees and other costs of arbitration to the prevailing party, in such manner as the arbitrators deem appropriate. The arbitrators shall have the right to grant a permanent injunction in addition to any damages or other relief.

- Notices:
All notices and other communications to Chopard shall be in writing, must be given by certified mail, return receipt requested and must be addressed to Chopard at the address set forth for it in this Website at the time of delivery.

- Effect of Waiver or Consent:

A waiver or consent, express or implied, to or of any breach by you, or any delay in enforcement of any provision of this Agreement on the part of Chopard, will not constitute a consent to, or waiver of, any other breach or default by you of the same or any other obligations of you. Failure on the part of Chopard to complain of any act of yours or to declare you in breach or default, irrespective of how long that failure continues, does not constitute a waiver by Chopard of its rights with respect to that default until the applicable statute-of-limitations period has expired.

INTRODUCTION

We, the Chopard Group, whose undertakings include Chopard USA Ltd and Chopard’s parent company “Le petit-fils de L.U. Chopard & Cie SA” located in Switzerland, (hereinafter “Chopard”, “we”, “us”, “our”) are committed to protecting your privacy while continuously improving the services we offer you.
The Chopard Privacy Policy (hereinafter the “Privacy Policy” or “Policy”) intends to provide you with information regarding the processing (e.g. collection, use, recording, storage or transfer) of any personal data that we may collect through our online platforms (such as our website, applications, social networks) (hereinafter the “Chopard Platforms”) or when you fill out the Chopard Client Form (hereinafter the “Client Form”) in our boutiques or customer service centers, when we organise an event, or through any other form of interaction (collectively, our “Services”). Please read the following information carefully.
The Privacy Policy will answer the following questions:

• WHAT IS PERSONAL DATA AND HOW DO WE COLLECT IT?
• WHICH TYPE OF PERSONAL DATA DO WE COLLECT?
• ON WHICH GROUND(S) MAY WE COLLECT YOUR PERSONAL DATA?
• FOR WHAT PURPOSES MAY WE USE YOUR PERSONAL DATA?
• HOW DO WE SHARE YOUR PERSONAL DATA WITH OTHER CHOPARD PLATFORM USERS/VISITORS?
• MAY WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES? IF SO, WITH WHOM?
• MAY WE TRANSFER YOUR PERSONAL DATA OUTSIDE THE UNITED STATES OF AMERICA, SWITZERLAND OR EUROPEAN UNION?
• WHAT RIGHTS DO YOU HAVE REGARDING YOUR PERSONAL DATA?
• WHAT SPECIFIC RIGHTS DO YOU HAVE IF YOU ARE A CALIFORNIA RESIDENT?
• WHAT ARE YOUR CHOICES ON COLLECTION AND USE OF YOUR PERSONAL DATA?
• HOW CAN I UPDATE AND CORRECT MY INFORMATION?
• TO WHOM SHOULD YOU ADDRESS ANY REQUEST ABOUT YOUR PERSONAL DATA?
• HOW DO YOU CONTACT US?
• HOW DO WE PROTECT YOUR PERSONAL DATA?
• HOW DO WE PROTECT YOUR PERSONAL DATA IF YOU ARE UNDER 16?
• HOW DO WE USE THIRD PARTY LINKS AND RELATED CONTENT?
• MAY WE CHANGE THIS PRIVACY POLICY?

The Privacy Policy does not apply to the practices of personal data collected by other third party websites or applications that may provide links to or be accessible from any of the Chopard Platforms, such as our partners, third party service providers, and/or advertisers. We are not responsible or liable for the privacy policies and practices of third-party websites and applications. Any information you provide to a third party while utilizing their website or service will be governed by the third party’s privacy policy and/or terms of use. Please read all third parties’ privacy policies and terms of use carefully.

THE COLLECTION OF YOUR PERSONAL DATA BY CHOPARD

What is Personal Data and how do we collect it?

Personal data (“Personal Data”) is information about you (as an identified natural person) or information which allows us to identify you. We may collect Personal Data in various ways and circumstances, including:

• When you visit any of our Chopard Platforms, particularly when your register on our websites, create an online account to facilitate any orders, or fill out our Contact Us Form;
• When you visit our boutiques, points of sale or offices;
• When you purchase a Chopard product or request customer service;
• When you interact with us via email, telephone, our website, or other means;
• When you fill out any forms in our boutiques, customer service centers or during Chopard events, including the Client Form (printed or electronic);
• Through some of our commercial and advertising partners (always with your explicit consent).

Which type of Personal Data do we collect?

Depending on the purpose and the way you interact with us, we may collect information that may constitute Personal Data which you provide to us that may include:

• Contact information and contact preferences (for instance, your name, postal address, email address and telephone number);
• Identifying information such as your date of birth, marital status, and gender;
• Information provided in relation to purchases and transactions (credit card information and information required by anti-money laundering laws);
• Customer service information regarding your experiences with our products (such as customer service requests, comments, feedback, complaints and repair history);
• Other personal information, including: information regarding your personal and/or professional interests and preferences; your professional situation (professional title, company/employer, professional contact details); and other personal interests (sports, leisure); and
• Additional categories of Personal Data, such as nationality, demographics, and other information regarding your lifestyle.

In addition to the information you provide to us, we may also collect information by other means that does not by itself identify you, but which may, if combined with other data sets, constitute Personal Data, such as:

• Information relating to the use of our Chopard Platforms, including your browser information and the type of device and operating system you are using, as well as technical data on how you connect to our Chopard Platforms. (Please consult our Cookie Policy to obtain detailed information about cookies, web beacons and other technologies we use and how we use them);
• Images taken through our video surveillance system in Chopard boutiques, points of sale or offices; and
• Other information that you share publicly on third-party social networks as part of your interaction with Chopard.

On which ground(s) may we collect your Personal Data?

We will only collect Personal Data from you when you consent for us to do so, or if there is another permissible basis for collection (e.g. to fulfill a contract, or other legitimate interest). We process your Personal Data only to the extent that at least one of the following legal provisions applies:

• You have given us consent to process certain Personal Data (e.g., to use our Chopard websites, to receive newsletters, to be contacted through the “Contact Us” form, etc.), or otherwise voluntarily provide information to us (e.g., when you post photos, product reviews, or other information to our blog, publicly-available bulletin boards, or other forums on our Chopard Platforms or other Services).
• You have given us explicit consent for the processing of additional categories of personal data including data revealing racial or ethnic origin, biometric data, or data concerning health.
• Processing is necessary for the performance of a contract (such as information related to your purchase, repair order or other services we provide), or in order to take steps at your request prior to entering into such a contract;
• Processing is necessary for compliance with a legal obligation to which we are subject;
• Processing is necessary for the purposes of the legitimate interests that we pursue, and in such instances, we will identify the legitimate interest and determine whether processing you personal data is necessary to achieve it while balancing that interest against the interests, rights, and freedoms of individuals.

THE USE OF YOUR PERSONAL DATA BY CHOPARD

For what purposes do we use your Personal Data?

We may use and/or disclose your information in a number of ways, including:

• Marketing and promotional purposes:

To provide you with marketing information and/or promotional services, such as:

• Sending you personal invitations to Chopard events as well as corporate and marketing communications (including content and news from the Chopard world, gifts and catalogs) corresponding to your interests and personal preferences;
• Sending you the Chopard e-newsletter so that you will be the first to know about our creations, events, initiatives and personalised services corresponding to your interests and personal preferences.

We will only use your personal data for marketing and promotional purposes when you give us your consent to do so.

• Business purposes:

To facilitate our business relationship with you, and other legitimate business purposes, such as to:

• Process your orders, purchases and deliveries;
• Create your online account with Chopard, to facilitate your online purchases;
• Provide you with customer service.

• Support purposes:

To provide support regarding our Chopard Platforms, our products, and your overall experience with us, including to:

• Provide you with information about our Chopard Platforms, products and services;
• Answer your questions and requests, and respond to your feedback;
• Administer, maintain and optimize our Chopard Platforms, and
• Provide support and security services.

• Legal purposes:

To comply with the law, including to:

• Prevent fraud and other prohibited or illegal activities, and guarantee the safety and security of our Chopard Platforms, boutiques and offices, and individuals;
• Report to law enforcement any information – including personal data – related to the use of our Services used to further any unlawful activity or activity we in good faith believe to be unlawful;
• Comply with our billing and accounting requirements and associated legal responsibilities;
• Respond to a lawful and enforceable request by law enforcement, judicial body, or other public authorities, or in connection with a legal or regulatory obligation (e.g. anti-money laundering obligations and requirements). In such instances, we will disclose your personal data upon receipt of a court order, subpoena, or other lawful and enforceable process, or where otherwise required by law.

How long may your Personal Data be stored?

We may store or otherwise process your Personal Data as long as it is necessary to satisfy the purposes described in this Policy, to enable your continued use of our Services, as may be required by applicable law, as necessary to protect our rights and interests, to satisfy a legal obligation, to satisfy a security imperative for another time period, or as otherwise communicated to you. Your Personal Data will be stored in a manner compatible with legal obligations, available technology and cost of implementation.

When your personal data has been collected and/or processed based on your consent, you can later withdraw your consent. Additionally, in some instances you can exercise your “right to be forgotten” before the purpose of the processing is completed. In such instances, we will no longer store your personal data. Please see the “How Can You Contact Us?” section below for information on how you can exercise these rights.

May we share your Personal Data with other Chopard Platform users/visitors?

Chopard may allow you to share information you choose to submit through the Chopard Platforms with other users and visitors. If you so choose, Chopard will share your information with other Chopard users and visitors to our Sites who you interact with. For instance, we may provide and make publicly available information that you choose to give when posting to a public-facing Service on a Chopard Platform, such as a bulletin board or a product review. This information may include your name, your opinions or impressions, and other information that you choose to include. We may also share any additional information that you have consented for us to share.

May we share your Personal Data with third parties? If so, with whom?

We will share your Personal Data within the Chopard Group and with third parties in the following cases:

• For use by service providers to support us in our business operations (e.g. to deliver products; allow payment authorization; for the organisation of events or to send our Chopard e-newsletter; to support, manage and maintain our Chopard Platforms; mitigate risk; help prevent fraud and promote trust and safety; etc.);
• In relation to a merger, sale, financing, acquisition or other transaction involving all or a part of Chopard with another company;
• In response to a lawful and enforceable court order, regulatory inquiry, or any other third party where required by law, in connection with a legal claim or proceeding, or to combat fraud; and
• To report to law enforcement any use of our Services to further any unlawful activity or activity we in good faith believe to be unlawful.

We expect third parties to provide necessary guarantees of confidentiality and security and to take appropriate organizational and technical measures in compliance with the applicable laws. Please be aware, however, that any third-party’s use of your information may also be governed by their respective privacy policies.

May we transfer your Personal Data outside the United States of America, Switzerland or European Union?

When we share your Personal Data under the described circumstances above, we may transfer it to a destination outside the United States of America, Switzerland or the European Union. In any case, such transfers will be only executed if the competent authorities have confirmed the adequacy of the country's level of protection, or if we can offer you other adequate and appropriate safeguards as required under applicable data protection legislation. You can obtain additional information on the appropriate safeguards by contacting us (see the section “How to Contact Us” below).

YOUR RIGHTS

What rights do you have regarding your Personal Data?

Chopard will ensure that you can exercise your rights pertaining to your Personal Data, including rights as provided by various data protection laws. Chopard therefore informs you that, where applicable under relevant law, you are entitled to:

Access: You have the right to know what Personal Data have been collected about you – such as the categories of Personal Data – and how such Personal Data have been processed. You may access your Personal Data upon simple request – that is, you may receive a copy of such data (if requested), unless such data is made directly available to you, for instance within a personal account;

Access to Direct Marketing Information: You may obtain access upon simple request, and free of charge, to the categories of Personal Data shared with third parties for direct marketing purposes, including the list and addresses of those third parties (if applicable);

Rectification/Correction: You have the right to request changes to inaccurate Personal Data should it be inaccurate, incomplete, or obsolete;

Object: You may declare that you do not want your Personal Data processed (in whole or in part) at any time, where it has been collected and processed based on Chopard’s legitimate interests. Please note we may ask you to justify your request by explaining to us your particular situation.

The “Right to be Forgotten”: The right to be forgotten is not an absolute right and only applies in certain circumstances. You have the right to withdraw your consent for the processing of your Personal Data at any time, and may do so by any of the means described below under the “How to Contact Us” section below. If you desire to withdraw your consent, you may exercise the right to have data erased. Note that it may not apply in circumstances in which your Personal Data is otherwise lawfully processed, and this right may not affect the lawfulness of that processing.

Restrict processing: You have the right to limit the processing of your Personal Data – that is, to limit the way we use your Personal Data. This is an alternative to exercising your “right to be forgotten.” This right is also not an absolute right, and will apply in certain circumstances.

Be informed: You have the right to obtain any and all information regarding the processing of your Personal Data, including the legal bases and business/commercial purpose for collection/processing, the sources of collection, and the categories of third parties with whom your Personal Data is shared. This right applies to information that is clear, correct, comprehensive and easy to access.

Data portability: You have the right to transfer (or to ask for the transfer of) your Personal Data from one electronic processing system to another electronic processing system.

Restrict automated decision making or profiling: You have the right not to be subject to a decision based solely on automated processing, such as profiling.

Lodge a complaint: You have the right to lodge any complaint that you may have with a supervisory authority.

Non-Discrimination: You have the right, under relevant laws, to non-discrimination in the Services or quality of Services you receive from us for exercising your rights, including the right not to be denied Services, charged different.

“Opt-out”: Under certain laws, you may also have the right to “opt-out” of having your Personal Data sold to a third party. However, Chopard does not sell your Personal Data to any other party. Only in the case of a merger, sale, financing, acquisition, or other transaction involving all or part of Chopard may your information be involved in a transaction.

What specific rights do you have if you are a California resident?

Under California Civil Code sections 1798.83-1798-84, California residents are entitled to ask us for a notice describing what categories of Personal Data Chopard shares with third parties or affiliated companies for those third parties or affiliated companies’ direct marketing purposes. That notice will identify the categories of Personal Data shared, and will include a list of the third parties and affiliated companies with which it was shared, along with their addresses, during the immediately prior calendar year (e.g. requests made in 2018 will receive information about 2017 sharing activities). If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Chopard Customer Service, 75 Valencia Ave., Suite 1200, Coral Gables, FL 33134, USA.

In your request, please specify that you want a “Chopard California Privacy Rights Notice.” Please provide sufficient information for us to determine if this applies to you, and please also attest to the fact that you are a California resident and provide a current California address for our response. Any such request must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this address. Please allow 30 days for a response.

What else should you know about your rights?

These rights may be subject to exceptions or limitations (e.g. when your Personal Data have been processed for security purposes or stored for legal or contractual obligations) and must account for available technology and the cost of implementation.

In certain cases, we will need to verify your identity before processing a request you may have based on the above-mentioned rights.

For ”right to be forgotten” requests, we will undertake a good faith effort to accommodate requests for access to or deletion of Personal Data. However, these requests may be subject to the evaluation of additional factors, including disproportionate burden or expense, or the risk to the rights, including the privacy rights, of others.

We will strive and work to resolve any inquiry you may have regarding our privacy practices. EU residents may also file a complaint before a competent data protection authority regarding the processing of your Personal Data. While we suggest that you contact us beforehand, if you wish to exercise this right, you should contact the competent data protection authority directly.
If you have any questions, would like to exercise any of these rights, or if you need any assistance with privacy related matters, please contact us as described in the “How To Contact Us” section below. We will take the necessary steps to respond to you as soon as possible.

Your choices on collection and use of your Personal Data

You may change certain preferences in your Chopard Platforms account regarding the sharing and use of your information by visiting your account settings. Please note that some functionality may be impacted depending on the preferences you choose.

Chopard also offers individuals the opportunity to choose or “opt-in” to receive emails or other communications from us and/or our partners regarding offers, products, and services we feel may interest you. As noted above, we will ask you if you want to receive such emails and obtain your consent before we begin sending them to you. If you have opted in to receive such communications from us but later decide you do not want to receive solicitations from us or our partners, you always can “opt-out” by accessing and editing your account settings to no longer receive such offers and mailings, by following the “unsubscribe” directions attached to such emails, or by contacting us as described in the “How To Contact Us?” section below.

You also have the ability to change your browser’s and your device’s cookie settings, as described in our Cookies Policy.

To whom should you address any request about your Personal Data?

All Personal Data collected by Chopard is controlled by us. As a controller, we determine the purposes and means of the processing of your Personal Data.

Specifically, Chopard’s address as a data controller is:

Le petit-fils de L.U. Chopard & Cie SA rue de Veyrot 8, 1217 Meyrin 1, Geneva, Switzerland.

If you would like to exercise any of your rights as described in this Privacy Policy or if you have any question or concerns about this Privacy Policy, please contact us (see below).

How to Contact Us

There are several ways you can contact us at Chopard:

• Through the “Contact Us” form (www.chopard.com/us/contact-us)
• By phone, toll free, at 1-800-CHOPARD (1 -800-246-7273, Mon-Fri, 9.00 a.m. to 5.00 p.m. ET)
• By writing to the Chopard Customer Service, 75 Valencia Avenue, Suite 1200, Coral Gable, FL 33134, USA
• By writing to the Chopard Data Protection Office, Rue de Veyrot 8, 1217 Meyrin 1, Geneva, Switzerland
• By signing the consent withdrawal in the Client Form (only to withdraw your consent).

How do we protect your Personal Data?

We take reasonable and appropriate technical, organisational and administrative security measures to protect any Personal Data we process from loss, misuse, unauthorised access, disclosure, alteration and destruction. Nevertheless, even if we strive to protect your Personal Data as much as possible, no transmission system or data network can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of the information you transmit on our Chopard Platforms when transferred through the Internet on unsecured networks. You therefore acknowledge that there are data security and privacy limitations inherent to the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and Chopard, and between you and other Chopard users, cannot be guaranteed.

How do we protect your Personal Data if you are under 16?

Note to children under 16: All of Chopard’s Services – including the Chopard Platforms – and are not intended for or directed to anyone under 16 years of age. We will not knowingly collect or otherwise process (particularly through our Chopard Website) any Personal Data from anyone under the age of 16. If you are under 16, do not attempt to register for or use any Service provided by Chopard, and do not provide us any Personal Information about yourself. Please ask one of your parents (or another legal guardian) to purchase goods, use our Services, register and/or fill out the Client Form on your behalf. Please do not submit any of your Personal Data to us. Should we discover or be informed that we have mistakenly collected your Personal Data, we will immediately delete such information from our records.

Note to parents or other legal guardians: We will not intentionally collect (or otherwise process) any Personal Data from your children if they are under 16. If you are concerned that your child has registered on our Chopard Website or submitted any of their Personal Data to us and you wish to delete them, please contact us via the methods set out above and provide written or official documentation establishing parental or guardian status.

How do we use third party links and related contents?

Please note that Chopard is not responsible for the content or practices of third party websites or services to which Chopard may link through our Chopard Platforms. Your interaction with all third party service providers’ websites is governed by the applicable third party privacy policies. We encourage you to review the privacy policies of such third party providers before using their sites or services.

CHANGES TO THIS PRIVACY POLICY

May we change this Privacy Policy?

We reserve our right to change this Privacy Policy at any time. The most current version of our Policy is accessible on our Chopard Platforms at all times. A notification regarding any substantial changes to this Privacy Policy will be posted on our Chopard Platforms. Notwithstanding, it is your responsibility to stay abreast of any changes made to our Privacy Policy. We encourage you to review the Policy from time to time to ensure that you are familiar with our practices, and aware of any changes.

This Privacy Policy was last updated on August 28, 2018.

1. INTRODUCTION

Our web servers collect general data pertaining to each Website user, including their IP address, domain name, referring web page and the length of time spent and the pages accessed while visiting this Website. This web usage information is collected to help us manage and administer our Website, improve the content of our Website, to measure the effectiveness of our advertising, and customize and improve the Website user experience. Web analytic information is gathered using the following methods: (1) cookies, (2) web beacons (a.k.a. clear gifs), (3) conversion tracking, (4) third party ad serving mechanisms, and (5) general detection and use of your internet protocol (IP) address or domain name. We do not combine any web usage information with information collected offline or from other sources.

2. COOKIES

To make this site work properly, like most other websites, we sometimes place small data files called cookies on your device.

2.1 What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

2.2 How do we use cookies?

We use cookies to track new visitors to this site and to recognize past users so that we can customize and personalize content. These cookies are anonymous. They do not contain any personally identifiable information, and we cannot identify a user from his/her cookie.

2.3 Cookies strictly necessary for the website to function

These are cookies allowing us:
- To remember which site preferences you may have applied (ex: language selection)
- To keep your product selections within your list of favorites (or shopping bag on our E-Boutique) whilst you continue to navigate our website
- To provide you with services such as online chat (on our E-Boutique)

2.4 Analytics cookies

These are cookies allowing us to collect statistics, by gathering anonymous information on how you use our website. These statistics help us analyze and improve our website features, fix any error you may have encountered during your visit on our website, and ensure you the best browsing experience.

2.5 Third party cookies

These are cookies allowing us to collect anonymous information to evaluate how relevant are our ads and provide You with interest-based adverts on other websites (such as Facebook, the Google AdSense network, etc.).

3. MANAGING YOUR COOKIE PREFERENCES

If for any reason you do not want to take advantage of cookies, you can easily manage your cookie preferences by accessing your browser’s settings.
You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. Please visit aboutcookies.orgto find instructions on how to manage or disable cookies.

4. WEB BEACONS

Web pages on this site or e-mail messages you receive from us may contain a small graphic image called a web beacon (sometimes called a web bug or clear gif). Web beacons are typically very small (generally 1-by-1 pixel) and invisible to the user, however any electronic image viewed as part of a web page or e-mail message, including an advertisement or HTML content, can act as a web beacon. Web beacons are designed to allow us or a third party to collect certain information and monitor user activity on our site. Collected information can include the IP address of the computer that the web beacon is sent to, the URL of the page the web user comes from, and the time the web beacon is activated (such as when you view the web page, advertisement, or e-mail that contains the web beacon). No personal information is obtained from this tracking, rather just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.

4. CONVERSION TRACKING

Search engines offer a feature called “conversion tracking” which is a way to track clicks to sales from either search results or ads on search engines. Using either web beacons or visible images, depending upon the search engine, the search engine notes and saves information in a cookie with non-personal information such as time of day, browser type, browser language, and IP address with each query. Information is gathered in the aggregate, without unique personal data. Conversion tracking allows the search engine company and Chopard to track clicks to sales, including the number of clicks (“visits”) it takes before a purchase is made and permits us to measure the effectiveness of our search engine participation.