Community guidelines

These guidelines apply for the following platforms:
Facebook, Twitter, Instagram, Pinterest, Linkedin, Youtube, Weibo

Mission statement

As a family-owned luxury watch & jewellery manufacturer with a worldwide presence, we are honoured to interact with our community and nurture the art of excellence and innovation with the highest respect for tradition.
On Chopard’s social platforms, we invite you to enjoy information about our happenings, new collections, events and commitments, and to get access to exclusive content designed for our community.
We encourage you to share your experience with our brand. The below commitments intend to reassure everyone that their rights and their freedom are a major concern on Chopard’s social media platforms.

Our commitments

ESPECTING EVERYONE’S PASSION

On our social media platforms, you have the right to express your opinion and passion. However, this freedom of speech is limited by a certain number of rules. On our platforms, the following behaviours will be valuable reason to delete a comment: Promoting products or services and every other content or link considered as a spam Expressing defamatory opinions about Chopard or a third party Encouraging hatred or discrimination, whether racial, social, sexual, religious or political Using an insulting, vulgar, or harassing vocabulary Users will also be banned, without prior notice, if they regularly share content considered degrading both for the Community and Chopard. Arguing with users, pestering or harassing users, insulting or other offenses are behaviours for which users are subjected to banishment from our platforms.

PROVIDING CONTENT FUELLED BY PASSION & EXCELLENCE 

We also ensure that the content we share with you is reliable and will never be deceptive: it is one of our most important commitments.

INTERACTION POLICY 

We respect our community and our policy is to foster open dialogue with our audience and address your inquiries. However, we cannot commit to providing an answer to each and every question. We do not reveal product prices and references on our social media platforms. Pricing of our products may vary from a country to another, therefore, if you have any question on this subject, we kindly ask you to contact your nearest Chopard Boutique or Authorized Retailer by using our store locator.

PERSONAL DATA

We hereby assure that Chopard will not, in any case, use users’ personal information for a commercial purpose. Chopard will strictly carry the Privacy Policy of each platform where we have an official presence: Facebook Privacy Policy, Twitter Privacy Policy, Instagram Privacy Policy, Pinterest Privacy Policy, LinkedIn Privacy Policy

Last update: December 18th, 2020